Privacy Policy

Last updated: 25/03/2025

At Early Action Therapy, we are committed to protecting your privacy. This policy outlines how we collect, use, store, and protect your personal information in accordance with the Australian Privacy Principles under the Privacy Act 1988.

1. What Information We Collect

We may collect the following personal information:

  • Your name and contact details (e.g. email address, phone number)

  • Information you provide when contacting us

  • Information relevant to providing speech pathology services

  • Website usage data (e.g. via Squarespace Analytics or similar tools)

2. How We Collect Your Information

We collect your information when:

  • You contact us via email, phone, or other channels

  • You visit our website (e.g. basic browsing data collected automatically)

3. Why We Collect Your Information

We collect personal information to:

  • Communicate with you about our services

  • Provide appropriate speech pathology support and care

  • Improve our website and service offerings

  • Meet legal and professional obligations

4. How Your Information is Stored and Protected

We store personal information securely through digital and/or physical records. We take reasonable steps to:

  • Keep your information safe from loss, misuse, or unauthorised access

  • Ensure only authorised personnel access your data

5. Disclosure of Your Information

We do not sell or rent your personal information. We may disclose it:

  • To trusted third parties involved in your care (with your consent)

  • When required by law

6. Access and Correction

You may request access to the personal information we hold about you or ask for corrections by contacting us at:

📧 EarlyActionTherapy@gmail.com
📞 +61407030731

7. Cookies and Website Tools

Our website is hosted on Squarespace, which may use cookies or analytics tools to collect anonymised data like page views and device/browser type. This data helps us understand website usage and improve user experience.

You can control cookies through your browser settings.

8. Changes to This Policy

We may update this policy from time to time. The latest version will always be posted on our website.

9. Complaints and Contact

If you have any concerns about your privacy or would like to make a complaint, please contact us:

Early Action Therapy
📧 EarlyActionTherapy@gmail.com
📞 +61407030731

If you are not satisfied with our response, you may contact the Office of the Australian Information Commissioner (OAIC).